They might be using the new electric trucks, they sound a little different. I hate to break it to you but chances are the package is lost. So, you must ask your neighbors if they have your package. Ebay isn't Amazon. I have twice received a package on Sunday delivered by a FedEx contractor. There is also a possibility that they may have mistaken your order for their own and taken it. It seems like it actually takes 7-10 days for Fedex to actually deliver the package after the delivery confirmation, so it might actually still be in transit. Finally after another long day on the phone with them I think they're finally going to refund me. Please contact the moderators of this subreddit if you have any questions or concerns. If a delivery attempt is made and no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. I requested a trace Friday and never got a callback and I can’t get any answer me though DM. It appears you are a fairly new user. There is no guarantee, unless noted, that a package will be delivered before December 25 due to staff shortage and limited hours. If within a  few days, you don’t get your package or any information about it, then you can lodge your complaint. It's been an absolute nightmare!!! In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. If a package say delivered but it never showed up to my door step also the package was insured for 1300.00 which would need to be signed for but again no one in say household has see or signed for a package. Make sure that you have your package details, such as the tracking number, handy. (I live in a location with NO Sunday delivery) I saw a local mail carrier out delivering packages yesterday afternoon. Cookies help us deliver our Services. I've had this happen to me 5 times in recent years where USPS tracking indicated delivered yet I received no package. Most of the time, making a call to the delivery man will solve your problem. So the FedEx guy and the USPS person were both mistaken. Usually, shipping companies provide the customer with contact details of the person supposed to make their delivery. Package delivered to by U.S. Firstly, the sooner you let them know, the faster they can track your package. See below for steps to report missing packages. It's been impossible to get a real person representative on the phone to find out what's going on because it is marked as "Delivered". eval(ez_write_tag([[300,250],'trackingadvice_com-leader-1','ezslot_10',130,'0','0'])); If you want to be extra careful and not take any chances, you can also have your package delivered to the nearest FedEx office. This is an easy and fool-proof system that guarantees the safety of your package. and this "Package delivered by U.S. Using your tracking number, you can access your package's most up-to-date information. If the package changes hands (which is frequently the case) from one carrier to another (such as UPS to USPS) during transit, this option is not available. Glad you got yours! I check my email and it said it was delivered and signed for by Catchman. But there are some precautionary measures that you can take. However I was home at said time, and know for sure they weren't delivered to my house. FEDEX and UPS are more reliable. The driver will typically try to deliver the package up to three times, but if a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver. I had an order coming from Buford to Stockbridge. In such a situation, the best way to contact FedEx is through a phone call. If your package has been in transit for 3 days, then it’s usually because it has been sent by plane or boat. FedEx Delivered to Wrong Address: The Solution. Some suppliers, like Amazon, offer solutions—"Hub Lockers" and secure delivery sites for when you're not home—but that doesn't help you much when you've got a current package missing. ... Charles has worked with all the major shipping companies like DHL, FedEx, and USPS. FedEx gets the package first and does the majority of the transportation. Luckily it wasn't anything important. me: Received the fedex notification that the th-x00's has arrived, but did not receive the package. Fedex says delivered but no package. Secondly, in case there has been a mistake on the part of the company itself, you will not be held liable since you contacted them immediately. But there is no need to panic if you do encounter such a situation. Best Options to Follow, UPS Tracking is not updating: What Should You Do? 12/15/20. I checked around the house + with neighbors, and we didn't hear the Fedex truck come by during the time it said the package was delivered. In 2 cases the package was delivered within 2 … How Late Does FedEx Deliver Packages? Just found this article and have a question that you might be able to answer. Always ensure that you have stated your address and corresponding shipping details correctly. At least now I can call and open an investigation (which is what you should do, or have the shipper do it for you). Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. Release Signature on File - The sender or recipient used their option of authorizing delivery of a package with a release signature that FedEx has on file. When I called the sender to check on the status of the package, they said they hadn't even shipped it out yet even though FedEx showed it was "delivered.". This is the fastest method with little to none waiting time. All the damn time. FedEx Return to Sender: The Complete Guide. It wasn't delivered here or at the neighbors either apparently. This just happened to me! So just tell them you want to dispute the delivery. Going through this currently. FedEx Missing or Stolen Packages FedEx does not offer guidance on how long to wait before filing a claim, but they do give you a deadline for doing so – which is 90 calendar days from the delivery date on FedEx Ground for non-delivery or misdelivery . One was an item that required a signature to leave. This could be one reason why your package says ‘schedule delivery pending’. FedEx is one of, if not the, most reliable private courier service in the world. Wait a day. I contacted Barnes and Noble and they said they'd put a tracer on it. Such information will help them track your package in the most efficient manner possible. I can tell you with certainty that USPS and FedEx are delivering packages on Sunday. eval(ez_write_tag([[336,280],'trackingadvice_com-banner-1','ezslot_8',135,'0','0'])); Most of the time, how and under what circumstances your package is delivered, is not in your hands. I told them yes, this is what your site says, I do not have the package. Have grumbled at fedex, usps, and wish. A lot of the time, couriers tend to leave packages outside your door, which may have been collected by your neighbors for safekeeping. In each case I filed a report with the USPS as well as left a note for my mail carrier in my mailbox. This has happened to me twice in two days. Amazon has an intimate relationship with UPS. Postal Service Delivered <<<< what does this mean???? Fedex has a responsibility to prove that it delivered your package, and they can prove the trucks location with GPS. You can also contact them through an email, but I recommend placing a call due to the gravity of the situation. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status … ! I am a bot, and this action was performed automatically. Follow the steps mentioned above, like checking up on your neighbors. Looks like I’ll have to have the company I ordered from file a claim. So far I've reached out to the sender and they say they won't be able to resend or refund since it was "successfully delivered" so I've reached out to my financial service to dispute the charges and they've opened up a case to investigate. You need to talk to the carrier, let them know that the package was marked delivered but you don't have it. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. this is happening to me right now. However, with USPS, ... or truck. So I did the right things sent it to my work. Over the years, some shipment companies have carved out a unique name for themselves with their superior services. Before you begin your search, if your package or mail has tracking, check USPS Tracking ® to see its current status. FedEx encounters hiccups as well, and many times, customers face problems with having their products delivered. What a pain in my butt. It’s always a good idea to check no matter what. So it is impertinent that you talk to your neighbors. In the 1st delivery, it showed shipped and "delivered" in 3 days, but it actually took 8 days after they confirmed delivery for them to actually deliver. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status says “delivered” when they have handed the item over to USPS. Nevertheless, if you are facing a situation where your package hasn’t been delivered to you even when the status says so, here are the steps you should take.eval(ez_write_tag([[300,250],'trackingadvice_com-medrectangle-4','ezslot_3',128,'0','0'])); The first step that you need to take in such a scenario is to contact FedEx as soon as possible. No, really. A common issue that many people face is the shipment tracker showing “delivered” when the product hasn’t reached. Make sure that you explain the situation elaborately and provide them your package details. All day Wednesday tracking said out for delivery by 9:00PM. I actually had to order from the same company that only ships by Fedex Smartpost twice since they messed up my order. DHL Shipment on Hold: What You Should Do? Why so many UPS, USPS, and FedEx packages were late in Dec 2020 ... “I would say 99.5% of all packages shipped by Christmas—no matter by ground or express—will have been delivered,” he says. This will ensure that your package is not delivered without your explicit signature. Commentdocument.getElementById("comment").setAttribute( "id", "a45553d57756db4abca5fe1413a71415" );document.getElementById("je21a391c2").setAttribute( "id", "comment" ); Trackingadvice.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. ", and the time was 1:32 P.M.! When I had asked the sender and Fedex to look into it this past Sunday/Monday, they insisted the package was delivered. shipment tracker showing “delivered” when the product hasn’t reached. Well I was at work and there is not Catchman. Showed delivered still nothing from usps. If you have any distinct landmarks near you, you should mention them. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. "Well, it says it was delivered; our part is done." 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