To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. I plugged the power cord directly to the laptop and it charges my laptops battery. I'd looked online, and there were other complaints but related to having a monitor connected. This Hewlett-Packard laptop is designed for enterprise usage. Specifically, a clean install of Windows 10 puts the screen to sleep where it won't waken up. We regret the problems you are experiencing and do understand your frustration; however, I hope I am not coming across as being defensive as a vendor rep, but my colleagues and I have extensive experience with HP EliteBooks which I use as my work PC and I have also owned a personal EliteBook 840 for a while. Safety warning notice WARNING! No audio on HP Elitebook 840 G3 with Conexant SmartAudio HD after Oct 27, 2016 update (KB3199986) I spent all day yesterday with a tech troubleshooting this issue, but nada. BIOS has been update to v1.04 and I am using the driver pack sp73204. Download the latest drivers, firmware, and software for your HP EliteBook 840 G3 Notebook PC.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. Windows 10 X64 Anniversary Latest HP drivers On first - 5506170 - 3 I've just deployed a brand new HP EliteBook 840 G3 using SCCM. Same issue on an Elitebook 840 G3 after the Aniversary Update. Having an issue with the first EliteBook 840G3 I've received.. Complete HP EliteBook 840 Overheating problem fix and other problems fixes are provided here. For my current HP Spectre 13 product loan, I just tap the key which is described in the manual. The HP EliteBook 840 G3 earns a 10 out of 10 on our repairability scale (10 is the easiest to repair): RAM, SSD, and battery are easily accessible and removable. Sometimes the sound works, sometimes it doesn't. My wife has the exact same laptop and the docking station in … My HP Elitebook 840 g3 is no longer being charged while on the docking station. Make sure that action keys is turned on in the BIOS, Otherwise you will have to hold down the Fn key to use the special key for the keyboard backight. These problems can be solved by the common methods provided here. HP EliteBook 840 G3 troubleshooting, repair, and service manuals. This is just the laptop by itself. Along with the spare hard disk slot for memory expansion, the computer is upgradable, in addition to repairable making for a longer device life. I updated the bios and that did not fix the issue. If you can provide a fix to problems then Join Infofuge Q&A Community and help others. 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