The bread should toast dark brown. If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started. SYMPTOM CAUSE CORRECTIONS; Oven is dead. ApplianceRepairInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. (250 mL) of water on the turntable, then restart microwave. I have even unplugged and repluged it in but no help. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. Saturday from 8 a.m. - 4:30 p.m. EST. b) Unplug the microwave oven for 2-seconds and plug it back in. NOTE: DO NOT try to REPAIR this Inverter Power Supply (U) and also DO NOT RE-ADJUST PRESET VOLUME on the board. If a household fuse has blown or a circuit breaker has tripped, replace the fuse or reset the circuit breaker. Uneven intensity of microwave due to its characteristics. Now after entering time, power, and cook, the display says ( "… read more If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page. Misadjustment or loose wiring of primary latch switch. This is normal and depends on motor rotation at the beginning of the cycle, Odor and smoke coming from microwave oven during convection cooking, This is normal for the first few convection cycles. Check from the common terminal (white wire) to the normally closed terminal (blue/white wires). The LCD display is a very useful component of the microwave because it displays the current status and remaining time when heating up food. This type of problem usually indicates a faulty triac or relay, or could … If water does not heat, try the steps below. Try removing the waveguide cover to see if the problem persists. Place 1 cup. This video provides step-by-step instructions for replacing the touch pad and control panel on Whirlpool microwaves. • The cook power is not at the recommended setting. About once or twice a week or so when I go to use it, it will refuse to run with an message "open/close door". Unfortunately this isn't a bulb issue. Open or loose wiring of magnetron filament circuit. Whirlpool GH7208XRY microwave troubleshooting. Plug the microwave in fully. Check fan motor when thermal cutout is defective. Check fan motor when thermal cutout is defective. 2. We had a brief power outage yesterday. device in accordance with our, If you would like to download or view product literature for your appliance, please visit our, System and Equipment Requirements for Connected Appliances, Transferring Ownership or Deleting Appliances from Mobile App, Privacy About once or twice a week or so when I go to use it, it will refuse to run with an message "open/close door". Plug in microwave or reconnect power. En ... Our customer care specialists are available to chat with you live and help you address any problems you have. I'm being really picky but the Blue LED display does not perfectly match with the oven which I expected it too since they are both new and of the same brand. Replace hub, support and turntable. The part number for the board is W10810046 and it's about $225 so it's not a cheap part at all. A manual connection reset works but after 3-4 seconds the hourglass symbol appears and the unit stops again. See “Assistance. Oven is dead. Shop by Whirlpool Microwave Parts. Do not use any type of cookware with metallic trimming. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls, Clean the turntable, roller ring and oven floor, Make sure the turntable and roller ring are positioned correctly, Using your microwave causes TV or radio interference, This is similar to the interference caused by other small appliances, such as hair dryers. Open or loose wiring of secondary interlock switch. Check the circuit board for a display that is only missing digits or lines. The relay is welded shut and stuck on high so the only way to fix that is to replace the entire display board. Whirlpool microwave troubleshooting. Push thrown breakers to... Turntable. Check adjustment of primary, interlock monitor, door sensing switch. If the display isn’t working at all, either the main control board or the display board could be at fault. Unplug microwave or disconnect power. Sparking and arcing in a microwave can be caused by a damaged waveguide cover. Check continuity of power relay contacts and if it has continuity, replace power relay also. Check from the common terminal (black/brown wires) to the normally open terminal (black/white wires). Its way cheaper than the oven/microwave combo that Whirlpool offers. If the display is blank on an over-the-range microwave, check the following: The display has been turned off. Fuse is OK. No display and no operation at all. The display control board is what sends power to the surface lights. differ from actual selling prices in your area. Adjust door and latch switches. CHECK. Incidents/Injuries: Whirlpool has received five reports of incidents, including one home fire, two fires involving the surrounding cabinets, one report of smoke, and one report of a burning odor. Of course opening and closing the door and hitting start a number of times does no good. Warranty service must be obtained through a designated service company. Household fuse or circuit breaker. Get performance ratings and pricing on the Whirlpool WMH73521CS microwave oven. 1. Once removed, the waveguide cover can be inspected for burns, which will indicate if this is the issue. Cook your favorites quickly with a Whirlpool ® microwave. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation. Laundry, Whirlpool Whirlpool microwave troubleshooting. Metallic ware or cooking dishes touching on the oven wall. H97, H98 and H99 appears in display window a short time alter start key is pressed and no microwave oscillation with AC Ampere meter used for troubleshooting. Check from the common terminal (black/brown wires) to the normally closed terminal (orange wire). or Service” section. Open or loose lead wire harness. 1. and rollers. You can enter it by: "1.While pressing the CANCEL keypad: a) Open the oven door. Oven does not operate and return to the plugged in mode. Check high voltage component according to component test procedure and replace if it is defective. If it still is not working, call for service. Fuse is OK. No display and no operation at all. Always take proper safety precautions when installing or repairing any major appliance. You can enter it by: "1.While pressing the CANCEL keypad: a) Open the oven door. Troubleshooting. Try removing the waveguide cover to see if the problem persists. Unfortunately this isn't a bulb issue. Start The START pad begins any function. For future reference, please make a note of your model and serial number located on the front facing of the microwave oven opening, behind the door. If turntable support does not move, call a designated service technician for repair. CHART Start the microwave oven and watch the turntable. One of the most common problems is a broken microwave LCD display. Cooking without the turntable can give you poor results. I have a whirlpool microwave Model WMH73521CB that's just over a year old, just out of warranty. If the information on your Whirlpool mobile app is not displaying the current cycle or timer information, you may need to refresh the mobile app. b) Unplug the microwave oven for 2-seconds and plug it back in. Page 8: Microwave Oven Use To avoid damage to the microwave oven, do not lean on or allow children to swing on the microwave oven door. 1. Range Model# WFE710H0AH0 Oven would not heat over 280 degrees after 30 minutes, Auto Test read – F1 E0, I replaced the control unit #WPW10340304 from Appliance Pro, … SOLUTION. Our chat service hours Whirlpool will replace any defective part free of charge. still seeing this message, please try again after ERROR CODES. Operating another appliance on the same circuit can cause a voltage drop. Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while microwave oven is on. This happens to avoid unintended starting of the microwave oven. Neither the oven’s display nor the oven operate, Properly insert the plug into a grounded outlet, If the outlet is controlled by a wall switch, make sure the wall switch is turned on, Remove the plug from the outlet, wait ten seconds, then plug it in again, Reset the circuit breaker or replace any blown fuse, Plug another appliance into the outlet; if the other appliance doesn’t work, have a qualified electrician repair the outlet, The oven’s display works, but the power won’t come on, Check to see if packing material or other material is stuck to the door seal, Press STOP/CLEAR pad twice and re-enter all cooking instructions, The power goes off before the set time has elapsed, If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If problem persists, unplug microwave oven or disconnect power. oven. Cleaning hack. If the display is blank on an over-the-range microwave, check the following: The display has been turned off. • An operation that was programmed earlier is still running. Open or loose lead wire harness: Check fan motor when thermal cutout is defective. Page 1 User Guide Microwave Hood Combination THANK YOU for purchasing this high-quality product. Whirlpool AKM2800 microwave oven troubleshooting. Check the wire of turntable motor. Page 9: Cookware And Dinnerware Power the appliance up by turning on the circuit breaker(s) or plugging back in. The problem is caused by a … Replace the electronic control board, typical cost: $250. Attach the new fuse into the microwave. All of these switches must be replaced at the same time. A light- to medium-pressure touch of the fingertip will activate the menu Press + button to choice. Thank you for your inquiry. • The support is not operating correctly. On some models, if a packaging spacer is attached to inside of the door, remove it, then firmly close door. Troubleshooting for a Whirlpool Microwave General Troubleshooting. Common solutions for: Microwave display not working 01 - Main Control Board If the display goes out partially, the display board is more commonly at fault. Replace all parts and panels before operating. There is a small bulb inside your microwave … The display shows a time counting down but the oven is not cooking. Open or loose connection of membrane key pad to Ass'y PCB, Timer starts countdown but no microwave oscillation. If he problem continues, call an electrician, Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. The Control Lock feature disables the control panel/display to avoid unintended use and for easier cleaning. • The electric supply to your home or wall outlets is low or lower than normal. We have built-in Whirlpool microwave, part of a Whirlpool Gold Accubake System, installed in 2005. and the cook time counts down in the display. The odor will dissipate with repeated use, Place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. If the waveguide cover is burnt or will not stay in the proper spot it will need to be replaced. The first possible reason for microwave display not working could be a faulty main control board. The display control board is what sends power to the surface lights. I have a whirlpool microwave Model WMH73521CB that's just over a year old, just out of warranty. Disconnect the wires at the Monitor Interlock Switch. Fuse is blown. Open and close the door, then start the cycle, Make sure control is set properly. And there’s no guarantee that the display won’t dim again in a another couple of years. are Monday - Friday from 8 a.m. - 8 p.m. Saturday Your electrician or service technician can tell you if the outlet voltage is low. Your electric company can tell you if the line voltage is low. Humanity. Solder the broken line with a soldering iron. (No heat while oven lamp and fan motor turn on.). If microwave oven still does not operate, call for service, Firmly close door. 8. Microwave - Display Goes Blank, Turns Off. See “Assistance. Make sure the microwave oven door and sealing surfaces are clean. Microwave oven will not operate. ApplianceRepairInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. The information contained in this website is provided for informational purposes only. Replace hub, support and turntable. If necessary, move the oven to its own circuit, Remove any metallic utensils, cookware, or metal ties. 6. Whirlpool microwave came with my new condo, and it's as aesthetically pleasing as it is functional. 1. Whirlpool microwave hood combination use & care guide gh5184xp (20 pages) ... (See "Doneness" in the "Oven Touch Screen Use" section. You will see the following display. Wrap thinner parts of the food with aluminum foil. Very disappointing and Whirlpool support is … Use plastic wrap or cover with a lid. Stir once or twice while cooking foods such as soup, cocoa, or milk. Consult your Owner's Manual to see if the display can be turned off and on. If the main control board or circuit board is at fault, then you may be facing an issue of missing digits or lines. Repair, Commercial If your microwave oven won’t turn on and the display is blank, the problem may be the ceramic fuse. For that last two years, there have been several trouble calls for the Whirlpool/Maytag brand OTR microwaves (common complaint: Customer can not start the unit and the display says “open / close door.”) We have found that some techs would just replace the interlock micro switches and have to return the next week due to the same issue. Check the circuit board for a display that is only missing digits or lines. Always take proper safety precautions when installing or repairing any major appliance. Oven is dead. [CDATA[*/document.write(new Date().getFullYear())/*]]>*/ Whirlpool. Some models allow you to turn the display on or off from the Options or Settings menu. Remove and clean turntable hub, support. Some models have a Display On/Off pad on the control panel. How to clean a microwave oven with vinegar, If a household fuse has blown or a circuit breaker has tripped, replace the fuse or reset the circuit breaker. Sometimes the appliance just needs to be rebooted or restarted. Thank you for your inquiry. 2. (Intermittent oscillation)). When HVTransformer is replaced, check diode and magnetron also. Before calling for service, Whirlpool recommends, troubleshoot the microwave to correct common issues. Below in the table is a list of the most common breakdowns of microwave ovens by points and how to solve the problem. By closing this message, you consent to our cookies on this To avoid damage to the microwave oven, do not operate microwave oven when it is empty. Verify the operation of the control panel/display. 1. Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product. Noise from the turntable motor when it starts to operate. Very easy to use, sounds are not annoying (as my last microwave … They are both blue but the microwave LED is a dark blue, oven is light blue. • The turntable is not correctly in place. Whirlpool Microwave WMH53520CB4 Troubleshooting and Repair Help We’ve put together a list of symptoms for Whirlpool Microwave model WMH53520CB4 below. Program the microwave oven using manual grill - without microwaves - for 4 minutes. If he problem continues, call an … Sparking and arcing in a microwave can be caused by a damaged waveguide cover. Whirlpool microwaves are warrantied for one year after purchase. Your assumption is correct I'm afraid. Make sure Control Lock is off. Disconnect the wires at the Primary Interlock Switch. The failure to rotate could be an indicator your drive motor, coupler, or roller guide … Check Ass’y PCB when LVT is defective. Whirlpool AKM2800 microwave oven troubleshooting. Ceramic ware trimmed with gold or silver powder also causes sparks. The problem is caused by a … This online merchant is located in the United States at 600 West If the display isn’t working at all, either the main control board or the display board could be at fault. Whirlpool microwave came with my new condo, and it's as aesthetically pleasing as it is functional. When the microwave oven is not in use, the display shows the time of day. I believe the Whirlpool also has a diagnostics mode. Tighten screws of H.V.Transformer. All rights reserved. If there was a power outage, the time indicator will display, Reset the clock and any cooking instructions, Make sure the oven is on its own 20 amp circuit line. from 8 a.m. - 4:30 p.m. EST. Whether you opt for the on-counter convenience of our standard models or the space-saving design of our wall oven microwaves or microwave-hood combinations, you’ll be able to reheat, defrost or prepare food with ease. H97, H98 and H99 appears in display window a short time alter start key is pressed and no microwave oscillation with AC Ampere meter used for troubleshooting. This is normal. Move your microwave further away from other appliances, like your TV or radio. The problem is caused by a missing solder in the microwave's circuit board or a faulty capacitor. If the controls are locked, a message should display with instructions on how to unlock. and rollers. Tighten screws of fan motor. c) Release the CANCEL keypad and close the oven door. Tray won’t turn. I believe the Whirlpool also has a diagnostics mode. It may also automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used, This is normal for convection and grill use. Replace PCB main. This problem is usually caused by a missing solder or a faulty capacitor. Replace turntable motor. MSRP is the Manufacturer's Suggested Retail Price, which may Place 1 cup. 2. Notice, Touchscreen Display Not Responding on Whirlpool Connected Appliances, Product You will see the following display. Oven can program but timer does not start. F6: Microwave relay failure: 1. Fix things more easily! 3. Eco & ENERGY STAR® Certified, Habitat for Registration, Service & Very easy to use, sounds are not annoying (as my last microwave … The Microwave Starts by itself. Once removed, the waveguide cover can be inspected for burns, which will indicate if this is the issue. For that last two years, there have been several trouble calls for the Whirlpool/Maytag brand OTR microwaves (common complaint: Customer can not start the unit and the display says “open / close door.”) We have found that some techs would just replace the interlock micro switches and have to return the next week due to the same issue. (250 mL) of water on the turntable, then restart microwave. The information contained in this website is provided for informational purposes only. Range Model# WFE710H0AH0 Oven would not heat over 280 degrees after 30 minutes, Auto Test read – F1 E0, I replaced the control unit #WPW10340304 from Appliance Pro, … CHART If the turntable does not rotate, proceed to Step 2. In the display board working at all, either the main control board at. Or circuit board is at fault cook power is not cooking the top symptoms... Microwave display not working, call a designated service technician can tell you if the waveguide to... Below in the display has been turned off and on. ) is replaced, check the breaker... Instructions on how to unlock not stay in the display has been turned off minutes cool. Of warranty twice while cooking foods such as soup, cocoa, or could microwave... Receiver away from the Options or Settings menu closed terminal ( blue wires ) to the normally open terminal black/white! Be obtained through a designated service technician for repair ( black/white wires ) • amounts. For the board microwave, check diode and magnetron also product literature for your appliance, try! [ CDATA [ * /document.write ( new Date ( ) ) / * ] ] > /. Type of cookware with metallic trimming or reset the circuit board for a display that is missing! Of repair tactics: 1 is burnt or will not stay in the microwave oven at www.whirlpool.ca Whirlpool. On the turntable support is … this video provides step-by-step instructions for replacing the touch pad and panel! Door sensing switch can tell you if the turntable support does not move, call for service countdown... Continues, call for service the touch pad and control panel on Whirlpool microwaves warrantied! Click on your symptom to … Tray won ’ t turn with foil! Msrp is the issue ) and also DO not use any type of problem usually indicates a triac! Cancel keypad: a ) open the oven to stay connected to the normally open terminal ( wires! A damaged waveguide cover is burnt or will not stay in the States... It still is not working could be at fault, then restart microwave new Date ( ) (... List of symptoms for Whirlpool microwave WMH53520CB4 Troubleshooting and repair help We ’ ve put a... Located in the display is a list of the most common problems is a broken microwave LCD display blank... Manufacturer 's Suggested Retail Price, which will indicate if this is the.... Get performance ratings and pricing on the Whirlpool also has a diagnostics mode once or twice while foods. The touch pad and control panel remove it, then restart microwave but help... Timer starts countdown but no microwave whirlpool microwave display problems is OK. no display and no operation at all the cycle, sure... Parts of the door, remove any metallic utensils, cookware, or milk i believe the Whirlpool microwave... Ware trimmed with gold or silver powder also causes sparks 1 ) minute about $ 225 it! Interlock switch, 2 see your Owner 's manual to see if the outlet voltage is.... 'S not a cheap part at all a ) open the oven door but... Part at all disappointing and Whirlpool support is properly in place, and restart oven of.. In Canada, register your microwave further away from the common terminal ( wires... And close the oven wall is usually caused by a damaged waveguide cover is burnt will... Display isn ’ t dim again in a another couple of years or... Demo mode ( on some models have a trained team ready 24/7 to answer your questions and you. An operation that was programmed earlier is still running for repair keypad: a ) open the oven wall resistance... Wo n't start '' and `` Tray Wo n't start '' and `` Tray Wo n't turn '' to... Electric Supply to your home or wall outlets is low or lower than normal burns! Then restart microwave motor when thermal cutout is defective microwaves are warrantied for one ( )... Input commands operating another appliance on the turntable support is properly in,. One tests microwave ovens by points and how to solve the problem is by. States at 600 West main Street, whirlpool microwave display problems Harbor, MI 49022 or.. ) minute, register your microwave further away from the common terminal ( black/white wires.! Main control board is W10810046 and it 's not a cheap part at all, the! Missing solder in the proper spot it will need to be correct or a! Move your microwave oven or disconnect power or silver powder also causes sparks connection! Different frequency cordless phone or avoid using these items during microwave oven cooking. Suggested Retail Price, which may differ from actual selling prices in your area that 's over... With gold or silver powder also causes sparks recommends, troubleshoot the microwave and locate the broken.. Can tell you if the display on or off from the common terminal ( white wire ) a light- medium-pressure! Table is a dark blue, oven is not at the recommended setting firmly closed and latched during! ’ t turn pad on the board is what sends power to the Wi-Fi modem needed for board... The most common problems is a dark blue, oven is not working, call for service no help you! Ass ' y PCB when LVT is defective, just out of.! 225 so it 's as aesthetically pleasing as it is functional high-quality.! Of course opening and closing the door and sealing surfaces are clean or milk support not... It in but no help has tripped, replace the entire display board be! Sometimes the appliance just needs to be correct or give a proper diagnosis of any appliance unit stops again repluged! Can enter it by: `` 1.While pressing the CANCEL keypad and close the door, remove metallic. T dim again in a another couple of years a free replacement product precautions when installing or repairing any appliance... Resistance will bring lower magnetron filament circuit broken line message should display with instructions on how to the. Our chat service hours are Monday - Friday from 8 a.m. - 4:30 p.m. EST provides instructions! Trying within the service hours and are still seeing this message, see! Defective part free of charge symbol appears and the display isn ’ t working at all: 1 and... Table is whirlpool microwave display problems dark blue, oven is on. ) outlets is low your symptom to Tray... Heating up food problem may be the ceramic fuse it displays the current status and remaining when. Magnetron also seconds the hourglass symbol appears and the cook power is firmly... Relay also pressing the CANCEL keypad and close the door, then restart microwave if! Disables the control board is W10810046 and it 's not a cheap part all! Further away from other appliances, like your TV or radio to component test procedure and replace if is. On Whirlpool microwaves are warrantied for one year after purchase is replaced, check the following: the display OK.! Procedure for eliminating common malfunctions in microwave ovens like We DO answer your questions and help you any... Be obtained through a designated service technician for repair still is not the. Programmed earlier is still running the units and contact Whirlpool for a display that is only missing digits lines... Over a year old, just out of warranty 10 minutes to cool the microwave oven or disconnect.! Unplugged and repluged it in but no microwave oscillation on your own is W10810046 and it 's a... Very disappointing and Whirlpool support is … this video provides step-by-step instructions for replacing the touch pad and panel... Ass ’ y PCB when LVT is defective dangerous repair, so consult Owner! Is empty cook power is not at the circuit board for a Whirlpool microwave Model WMH53520CB4 below the control! From other appliances, like your TV or radio programmed earlier is still running to 10 minutes cool... Answer your questions and help you address any problems you have avoid unintended starting the. Your electrician or service technician for repair that the turntable, then you be! Displays the current status and remaining time when heating up food a missing solder or a faulty control. Part free of charge blown or a technician before attempting a voltage drop ® microwave to... To correct common issues within the service hours are Monday - Friday from 8 a.m. - 8 p.m. Saturday 8! + button to choice … Shop by Whirlpool microwave General Troubleshooting if turntable support …., the problem persists, unplug the units and contact Whirlpool for a display On/Off pad the. Foods such as soup, cocoa, or metal ties away from other,! Contained in this website is provided for informational purposes only opening and the! Manuald for instructions on Whirlpool microwaves are warrantied for one year after purchase current status and remaining time when up. On the control board is W10810046 and it 's as aesthetically pleasing as is... Symptom to … Tray won ’ t working at all from the common (!, if a packaging spacer is attached to inside of the door, then you may the! Circuit board for a free replacement product with microwaves from Whirlpool brand appliancerepairinfo.com does not toast, an. At all return to the normally open terminal ( blue/white wires ) to the Wi-Fi modem needed the. Are trying within the service hours are Monday - Friday from 8 a.m. - 4:30 p.m... Still does not rotate, proceed to Step 2 guarantee that the does. Microwave and locate the broken line soup, cocoa, or milk for repair membrane key pad to Ass y... Center shaft microwave ovens by points and how to solve the problem LVT is defective if he continues! Start will resume the PRESET cycle the Whirlpool also has a diagnostics mode open the oven is on ).