Any thoughts? It’s even easier and simpler to connect the device with your smart home automation system. I had already done the factory reset before you posted this message. The magnetic locking pins are a royal pain to realign and reassemble. I emailed Schlage but haven’t heard back. Get enlightened with Philips Hue. Schlage Sense ™ Smart Deadbolt. The same problem is now happening to me and there is no “fix” or “explanation” to what is going on. I hope you find a solution. My app indicates that batteries are at 99%. Maybe there are more people with Schlage versus Yale to ST integrations, but it seems like there are a lot more issues reported around Schlage locks and the DTH or other weird or unexpected functionality. Schlage, as a long-established lock manufacturer, has had a presence in the smart lock market for some time. I had the same thing done about 7 months ago and the same thing is happening with the replacement, unfortunately, so your mileage will vary…, Powered by Discourse, best viewed with JavaScript enabled. Absolutely. ( this is a clickable link). Thanks! DOOR COMPATIBILITY What type of door lock mechanisms does the Schlage Connect support? Thanks for the input anyway! If you performed the exclude before the reset then you’re fine. I am trying to move a Schlage Connect from Wink to SmartThings. I have had my Schalge Connect deadbolt for a couple years now with no issues. Whether it’s for your living room, kitchen, or garden, SmartThings makes it easy to shed light on new possibilities. First it tells me to scan the QR code, which it doesnt have. In the app, I can see the lock but cannot control it. More advanced features with the Schlage Connect lock with Z-Wave Plus; To pair your Schlage Connect Smart Deadbolt with Samsung SmartThings, open the SmartThings app on your mobile device and tap on Home. Instead, I disconnected the battery pack then reconnected it (without replacing the assumed dead batteries) and that seems to have fixed it…at least for now. The orange light blinks for a little while then the red X blinks. I have this accessible for my Yale locks and if it is set to off, it disables my keypad. How to apply a SmartApp to manage your Schlage lock. but I can still remotely unlock/lock the deadbolt via my SmartThings Hub/App. Interesting thought, I’ll check it out when I get home. All these locks share a similar physical structure, and they all look the same, but they each include a different electronic design that means they work differently. Schlage Connect ™ Smart Deadbolt. When pairing the lock, instructions say to hit the "schlage" button then the programming code. The Schlage Sense does work with HomeKit, Apple products, Amazon Alexa, and Google Assistant, however. VIEW SCHLAGE CONNECT TM. I am considering buying a Schlage lock to Smartthings. share. Seamlessly manage and monitor your door from anywhere; Stop making spare keys; Opt-in to in-home delivery . SmartThings . It did not lock the door. @travelingman525 What makes you think it has anything to do with Samsung? Use Amazon Alexa to control your lock with your voice. The keypad would stop responding to touch but the lock would still work by the app. However, when attempting to re-add it to the hub/network, I get the following error: “This lock failed to complete the network security key exchange. There are two ways to connect Schlage smart locks to the Brilliant Control: Schlage Encode™ Smart WiFi Deadbolt: This smart lock with built-in Wi-Fi connects directly to the Brilliant Control after you go through the Add Device process. So I wanted to comment with a fix I found for my Schlage Connect registering as offline after last night’s hub debacle… In the new SmartThings app, I went to devices, the hub, and turned off secure mode. It seems like it reads it as a light switch based on the label. Any advice? VeraEdge, VeraPlus, Wink Hub 2, Wink Hub 1, Samsung SmartThings Hub 1st Generation, Samsung SmartThings Hub 2nd Generation, and Samsung SmartThings Hub 3rd Generation Integrations available with an add-on device Amazon Cloud Cam and Amazon Echo Plus More. I disconnected and reconnected the battery pack and it came back to life. The common thread between any major issue I have had with my Smart Home, has been the SmartThings, it is just an ongoing frustration that makes me wonder if I should have gone with a different “Hub” system. We’ll see how long it takes before I am confronted with the situation again. All products with the ‘Connect’ name (i.e. After that, ran a quick z-wave repair and everything is fine again. In-home delivery is also available in select cities and surrounding areas for Prime members. Schlage Lock Connect. Only when you pair your lock with a hub like SmartThings can you control the lock from anywhere, freeing you from the hassles of lost keys, getting locked out and hiding a spare where anyone can find it. However, after that Google home app doesn't show Schlage lock in the list of connected devices. BE469 Schlage Connect with Alarm hub v2, US customer Rev E Firmware 000.029.00008 Rboy Lock User management “07.10.04” Classic Smarthings App on android So I have my lock installed and it was working now for about 2 years. Any help would be immensely appreciated. The hub is powered on and working properly, as well as sitting about a foot away from the lock while trying to pair. I've search the net and haven't been able to fine my issue pairing my lock to smartthings. It seems to be working fine now. At the same time that I receive that error, it locates the lock and I can add it but the lock itself times out and indicates that it did not pair. I press the Schlage key on the lock then enter the 6 digit programming code, followed by 0. Pair your Schlage Connect Smart Deadbolt to SmartThings and use SmartApps to create customizable scenarios for your home. The keypad went dead (no illumination, can’t enter codes, etc.) Anyone have a solution on this thread? I feel like I am going crazy. Comparison of IR signals . Today, I decided I would try removing/excluding it from the hub/network then re-adding it to the hub/network. At the end of enrollment, a green light on your lock indicates success. I understand your frustration but you should be posting in the threads related to the issues you are having. Hope this helps someone in the future. Tried to factory reset and reconnect everything with no luck. 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