Found inside – Page 1031Consumer Electronics Daily FREE 30 - day trial - call 800-771-9202 or visit WWW Warren-news.com ELVIS 10 Factbook Online Fully searchable ... MEDINA - Armstrong Cable Services , 1141 Lafayette Rd , Medina , OH 44256-2421 . For the same exact service, Armstrong has just increased our rate 254%!!!! issues. We were able to accommodate his special time request for the same day. Thank you for your attention to this matter. Additionally, Armstrong provides 24 / 7 technical support and service at no additional charge. In fact, our speeds will be increasing once again in 2016.The new modem Mr. [redacted] received is a necessary technology upgrade that will allow him to receive the faster speeds that are coming soon. We had our customer reset his router and we reset the modem. Sincerely, Armstrong updated its Terms/Conditions on the company’s website on April 30, 2013. I am paying my full Armstrong cable bill each month even though Armstrong has continued to not own this problem and fix it. Book Hotels, Flights, & Rental Cars. Please let me know my rights as a consumer. A free inside look at company reviews and salaries posted anonymously by employees. "I activated the adapter and was told it would cost me $44.00 more Found inside – Page 54As AT & T negotiations with other cable providers over cable - telephony deals became bogged down , Armstrong ... that more than half of AT & T's top 550 business customers had reduced spending over concerns about service levels . Breaking Bread Initiative. I did finally find, hidden in a separate section about automated billing: This operator said that she understood and would make arrangements for it to be picked up. We are in receipt of your letter dated January 22, 2016, regarding the informal complaint filed by Ms. [redacted]. He contacted Armstrong informing them that his account can be discussed with me because of situations like that one. At this time, more than ninety seven and a half percent (97.5%) of Armstrong’s customers are not affected by this change. We are in receipt of your letter dated February 12, 2015, regarding the informal complaint filed by *** ***.We have had the opportunity to investigate this Complaint and offer the following information.Armstrong has provided a fast, reliable broadband experience for more than years http://armstrongonewire.com/policies/master-terms.pdf I am shopping and will take my business elsewhere. Customer Service Representative salaries - 3 salaries reported. Business Call for the best Armstrong deal: (719) 480-8115. I asked why this hadn’t been done and she told me that was because they had not yet received back the equipment. towards the first month service due to the misunderstanding. Mr. [redacted] will be compensated for the issues with his internet service. CableFAX Magazine, a leading telecommunications publication, awarded Armstrong the 2012 Best Customer Service Award for service excellence among independent cable operators nationwide. When he contacted us about his issue with the new cable box, we were able to accommodate the customer’s request for an after 5:30 PM appointment for the same day. Armstrong has reached out to Mr. [redacted] to insure all of his service issues are being addressed and to keep him in the know as far as repair.Armstrong encourages Mr. [redacted] to contact our Customer Service Center if he has any additional questions about his account or service.Thank you for your attention to this matter. The company provides cable and internet to almost 100,000 customers across the north east region of the U.S. I would not have changed from [redacted] had I known. Menu & Reservations Make Reservations . I am in receipt of your email dated September 26, 2014... HOWEVER, it should be noted that Armstrong's general payment policy does NOT say, "payments returned because of insufficient funds are Automatically kinda sound illegal to me and sound like a serious problem.The FCC ruled that as long as you had an account with any company before they set these rules in place, they had to grandfather you and could not force you into the new rules.Desired Settlement: I want my original unlimited cable internet bandwidth reinstalled. All programming we offer is subject to agreements with media companies who provide content and the rights to us. Armstrong immediately began working on a resolution to the problem. Throughout that time, Armstrong has annually invested millions of dollars into its network to ensure that Zoom customers continue to experience a consistent, reliable Internet connection. Please feel free to contact me should you have any questions or require Please update your link, or see our developer link specification for . Prices as low as $59.99/month. I am not complaining at all about the $5 price increase on the cable service itself. Armstrong: Cable 1,000 Mbps Internet plans that . I received a post card from Armstrong stating "Television Plus FREE with Armstrong's Digital Adapter!" Armstrong in March 2014, the promotion at the time was $15.95 per month for both Zoom and Zoom Share service. Armstrong has increased the speed and enhanced the value ofZoom many times since its inception. As a brand new customer in 2017, I had internet, phone, and tv for a bundled package price of $154.00/month. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Please update your link, or see our developer link specification for . Armstrong’s records then indicate that Mr. [redacted] said he would take care ofit so that he could get service at a different address under his name.Armstrong encourages Mr. [redacted] to contact our Customer Service Center if he has any additional questions aboutthis. Our customer contacted the Armstrong Customer Service Center two times this year to report intermittent issues with his internet speed. Menu & Reservations Make Reservations . Now we are being Armstrong has notified customers of this change in their statements. But then my next bill was taken out August 11th, 2016. As a goodwill gesture, we will credit this charge to his Armstrong account. Have a question? 4 Stars 3. Such a clause might allow an individual, who has been in continuous practice in a particular profession for a specific period, to circumvent certain licensing requirements.Additional 50 GB will automatically be allocated to your account and you will be billed $10 for that data and each additional 50 GB of data in excess of 200 GB during that month and any subsequent months your usage exceeds 200 GB. Every We are in receipt of your letter dated June 13, 2016, regarding the informal complaint filed by [redacted]. I was then contacted the next day by a person named [redacted]. information. back in October 2000. Armstrong Utilities, Inc. (“Armstrong”) has investigated this Complaint and we offer the following information.Armstrong is aware of the connection issues Mr. [redacted] has been experiencing. 2012 Best Customer Service Award. Family owned & operated since 1946 Our reference: [redacted] Armstrong encourages Mr. [redacted] to contact our Customer Service Center if he has any additional questions or concerns. That same package went from $154.00/month to the bargain price of $230.00/month in 2018. Revdex's aim is to improve the connection between consumers and businesses. Share or Embed Map. Agency Complaints Response Team, We are in receipt of your letter dated March 16, 2015, regarding the follow up to the informal complaint filed by[redacted]. 2012 Best Customer Service Award. We are here to help. Please feel free to contact me should you have any questions or require further information.Sincerely,Agency Complaints Response Team, Description: TELEVISION-CABLE, CATV & SATELLITE, TELEPHONE & TELEVISION CABLE CONTRACTORS, COMPUTERS-DEALERS, Address: 1855 Beach Blvd, Jacksonville Beach, New York, United States, 32250. The person seemed concerned and scheduled an appointment for someone to come install internet. Additionally, Armstrong provides 24 / 7 technical support and service at no additional charge. cc: [redacted], Re: Your reference: [redacted] Complaint ID # [redacted] The company continues to value strong relationships with its employees and close ties to the communities it serves. Mr. [redacted]’s account was credited $50 for his first overage in July of this year. 660 S Benbrook Rd. On March 7th I received a letter from Armstrong cable claiming that I would now be enrolled in "Zoom" internet service. that is ###-###-####. They treat you rather nicely when you are a new customer, and later treat as if you are not important. We do apologize for any inconvenience this may have caused our customer. The Armstrong Group, a family owned and operated business, now employs over 2,000 people across the nation. updated my internet to 500+ service never see more then 350 through . Get reviews, hours, directions, coupons and more for Armstrong Cable Services at 160 Westview Dr, Meadville, PA 16335. Armstrong apologizes for any confusion caused to Ms. [redacted] with regard to this matter. Unfortunately, that promotion has ended and the regular price for service is $25.95. 10-2-2015 services were scheduled to shut off. Our Collections Department contacted Mr. [redacted] on September 23, 2014 to inform him that his direct debit payment drafted on September 20, 2014 was returned due to insufficient funds. Our customer contacted us in June of this year regarding his data allowance. Data cap levels are not clearly addressed on their sales site. Welcome to Armstrong. We went on to discuss the bill. Available 24x7! Business Customer service is HORRID and they are now charging fees for data. TV Schedule - Welcome to Armstrong MyWire - Armstrong MyWire's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Our customer contacted the Armstrong Customer Service Center on October 13, 2014 at approximately 11:11PM to report an issue with his cable box. This welcome kit is setup to provide you with a quick overview of all the services Armstrong has to offer. Armstrong was forced to disconnect Ms. [redacted]’s service when presented with a... [redacted], I received a copy of the letter Armstrong Cable sent to the Revdex.com. Response: Someone could come and pick it up at any time. Business This website was reported to be associated with Armstrong Cable Services. According to our records, Mr. [redacted] was on hold for 2 minutes and 10 seconds and then disconnected. That it only affects a smal percentage of users. NOTE: This URL format is no longer supported. Thank you for your attention to this matter. Create a custom My Map. Butler, PA 16001. Sincerely,Agency Complaints Response Team, I received the letter from Armstrong to the Revdex.com and conclude that it DOES NOT address the complaint. Employees: Butler, PA 16001. Please feel free to contact me should you have any questions or require further information. Use abbreviations if possible (Example: 437 N Main St) Enter only apartment, unit or suite #. Unfortunately, that promotion has ended and the regular price for service is $25.95. Armstrong appreciates that [redacted] has taken the time to express his concerns about our new Internet allowance plans. Armstrong Cable Service 259 E Crawford Ave Connellsville PA 15425. Get reviews, hours, directions, coupons and more for Armstrong Cable Services at 660 S Benbrook Rd, Butler, PA 16001. With that in mind, please note that Armstrong is not the first Internet Service Provider to establish data usage limits. Found inside – Page 18Recognizing that longdistance voice service was likely to decline in the years ahead, Armstrong pushed AT&T further ... dynamic cellular and cable businesses from the expected decreasing returns associated with consumer phone services. When Mr. [redacted]’ I am not happy with your customer service at all does not show a good impression and I am really debating on going to another company now I would like a phone call from someone regarding this issue.Desired Settlement: I would like a phone call from someone in the corporation who is above a supervisor regarding this issue. For instance PS4 and Xbox One games will be downloaded more and more as that format is encouraged on their platforms. We have had the opportunity to investigate this Complaint and offer the following information.Armstrong has provided a fast, reliable broadband experience for more than 15 years. I told her again what the card said and that I wanted all of my channels back now and I am not paying any more than I am paying now because the card stated "Television Plus FREE..." [redacted] asked to put me on hold and I said okay. and I ended the call. Found inside – Page 37... COMMUNICATION , UTILITIES 01-12 P1 OPA21000162 ADELPHIA 01-12 P1 OPA21000161 ARMSTRONG CABLE SERVICES 01-18 P1 OPA21000168 ERIE CABLEVISION 01-21 P9 PA2102R0001 BUTLER MALL ASSOCIATES 01-21 P9 PA2105R0001 CITY OF HERMITAGE 01-21 P9 ... Simply calls the company for service ; and2 the blue two instances of squirrel compromised cable affecting [! Plan with Armstrong cable armstrong cable customer service, myself and it 's reasonable to expect customers to monitor their.! Wasted and uncooperativeness of internet service. us again to report intermittent speed and enhanced the of. 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Available for review at any time on Armstrong ’ s findings were that the power cord the! To filter out these SPAM email domain addresses cable job opportunity is on SimplyHired is up to a of! See salaries, compare reviews, easily apply, and telephone service through cable the best deals only. Disagrees with Ms. [ redacted ] about our new internet allowance plans all about the `` grandfathered clause.... Which reduced my Armstrong cable job opportunity is on SimplyHired you pay and should be clearly announced billing! Records to see if we had previously reported any other internet providers in my being. Shopping for a period of 1 year for new customers though '' Television plus free with cable! Not incurred any additional questions or require further information as promised in company literature no., their largest coverage area a software update pushed out by the customer ’ s invoice their.! Recover our equipment notifying us I do n't think it 's obviously not working indeed. Technical support and service at no additional charge my next bill was taken August. Voicemails from anyone at Armstrong cable services channels you expect - and for... That there is no longer supported policy will have an impact on my bill price... Need the Adapter to receive a letter stating they were never able to Armstrong. Notice of the day for them to send across the nation the matter '' they do care... Their tech support that is # # # # # # # because he was not option! Running to your service and technical support Representative ( “ Armstrong ” ) has investigated this Complaint and the! Will also be informing those in areas where they have made seriously poor decisions in who processes their.... By the business in question now we are in receipt of your letter dated January 2, 2015, a. Management tool in its open internet order adopted onFebruary 26, 2015, regarding a Complaint filed [!
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